The cost of complaining
Wednesday, July 15th, 2009What if there was one little thing that most of us do dozens of times per day — one little thing that you could change, and thereby improve every aspect of your life?
The not-so-little thing we’ll be looking at here is a popular activity called complaining. What’s wrong with complaining?
Let’s look at the “payoffs” of complaining first. What do we gain — or hope to gain — by complaining? Complaining may get you some sympathy (for a while). It can be used to establish a sense of bonding with another person or a group (a lot of break room gossip is based on this). We may think that complaining will motivate another person to improve their behavior (it usually has the opposite effect; see below for some clues to why this is so).
But these supposed “gains” come with a high price tag. Let’s look more closely at this seemingly innocent practice: